Returns & Exchanges

At Rumpl, we want you to love your gear as much as we do, which is why we offer a 30-day return policy for all unused products in their original packaging. Whether you need a different size or a different style, we are here to make your exchange or return process as seamless as possible.

1

Visit the Returns Portal

Enter your order number and shipping zip code into our online returns portal to pull up your purchase history and select the items you wish to send back.

2

Select Your Preference

Choose between a full refund to your original payment method, a store credit, or a direct exchange for a new color or pattern.

3

Print and Pack

Download your prepaid shipping label and securely package your items, ensuring all original tags and stuff sacks are included inside the box.

4

Ship and Track

Drop your package off at the designated carrier location; once our warehouse receives and inspects the item, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing